💬 SMS Automation

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Active Contacts

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Appointments

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Active Sequences

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Campaigns Sent

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Messages Sent

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Delivery Rate

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⚡ Twilio SMS Webhook Setup

In your Twilio console: Phone Numbers → your SMS number → Messaging Configuration → "A MESSAGE COMES IN" → Webhook → paste:

https://aiautomations.polsia.app/api/sms/incoming

Also set Status Callback to: https://aiautomations.polsia.app/api/sms/status-callback

Contacts

Appointments

Sequences

Broadcasts

Incoming

Test Send

Add Contact

Name

Phone (E.164)

Email (optional)

Company (optional)

Contacts

Name	Phone	Company	Status	Last SMS	Actions
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Schedule Appointment Reminder

Customer Name

Customer Phone (E.164)

Appointment Date

Appointment Time

Appointments

Customer	Phone	Date / Time	Reminder	Status	Actions
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Create Follow-Up Sequence

Sequence Name

Trigger Event

Send After (days)

Message Template

Active Sequences

Name	Trigger	Delay	Message Preview	Active
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Broadcast Campaign

Campaign Name

Message (use NAME for personalization)

Phone Numbers (CSV or JSON array)

Tip: Format as +1XXXXXXXXXX per line, or Name|phone for named contacts.

Campaign History

Name	Status	Recipients	Sent	Delivered	Failed	Date
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Incoming Messages

Time	From	Contact	Message	Intent	Auto-Reply
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Send Test SMS

To (phone number, E.164)

Message

Note: Twilio credentials (TWILIO_ACCOUNT_SID, TWILIO_AUTH_TOKEN, TWILIO_PHONE_NUMBER) must be set in your Render environment variables for SMS to send.